Privacy Policy

1. Who we are

Pumpkin Card is a product of Hit Team Limited. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website at pumpkin-card.com and our related services (collectively, the "Platform").

2. What data we collect

We collect the following types of personal data:

• Account data: name, email address, and country — provided when you register for a free account.
• Card content: the web app link, artwork, description, and category you submit when creating a card.
• Engagement data: cards you like, favourite, or report, and play counts.
• Messages: notifications sent to you by our moderation team.
• Technical data: IP address, browser type, and usage analytics collected automatically when you visit the Platform.

3. How we use your data

We use your personal data to:

• Provide and operate your account and the cards you create.
• Review and moderate card content to keep the Platform safe.
• Notify you about moderation decisions affecting your cards.
• Process membership payments and manage your subscription tier.
• Improve the Platform through aggregated, anonymised analytics.
• Respond to your support requests and reports.

4. Data sharing

We do not sell your personal data. We share data only with trusted service providers who help us operate the Platform (such as our cloud database and payment processor), and only to the extent necessary to provide those services. All providers are bound by confidentiality obligations. We may disclose data when required by law or to protect the rights, safety, or property of our users.

5. Security

We follow industry-standard security practices to protect your data, including encrypted authentication, row-level database security that restricts each member to their own data, and strict access controls on administrative systems. No method of transmission or storage is fully secure, but we work hard to protect your information using reasonable technical and organisational measures.

6. Cookies

We use essential cookies to keep you signed in and to remember your preferences (such as theme and consent decisions). We do not use third-party advertising or tracking cookies.

7. Your rights

You have the right to access, correct, or delete your personal data. You can update your account information from your profile, or delete your account by contacting us. You may also withdraw any consent you have given at any time.

8. Children's privacy

Pumpkin Card is designed to be safe for all ages. We do not knowingly collect personal data from children without parental consent. If you believe a child has provided us with personal data without consent, please contact us so we can remove it.

9. Contact us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at [email protected].